Terms & Conditions 

BOOKINGS 

 

Please note the below ‘Terms and Conditions’ may be subject to change without notice.

1. Reservations are only secured on receipt of a completed Booking Form and appropriate deposit payment. All bookings must be made by fully completing our Booking Forms. 

2. For individual or group bookings a 25% deposit of the estimated charge is required. Deposits are non-refundable. 

3. For group bookings; number of guests, arrival time, room layout and equipment, meal type and dietary requirements must be confirmed at least 48 hours before the event. 

4. Increases or decreases to number of guests or meals can be considered up to 48 hours before the event only. 

5. St Joseph’s Prayer Centre management reserves the right to change room allocation at their discretion, if necessary.

6. A maximum of 15 residential guests at any one time.

 

SETTLEMENT OF ACCOUNT 

 

6. Please ask at Reception for your invoice. Full payment of balance is due on the same day and this can be paid by cheque or cash. You can also pay in full beforehand by BACS.

7. For larger Organisations where settlement on the same day is not possible, invoiced accounts must be settled in full within 14 days of the end of the event. 



CANCELLATION 

 

8. If you cancel your entire booking, your deposit will be retained and in addition, you may be charged cancellation fees as follows:

  • Total cancellation less than 7 days to the date of your event - 50% of the balance of your booking.
  • Part cancellation of booking within 48 hours of commencement - No cancellation charge for first two rooms cancelled. Any further cancellations result in a charge of 50% of room rate per room.

 

CHECKING IN AND OUT

 

9. Residential guests check in between 15:00-17:30 (no check in after 17:30 - unless by prior arrangement.) Rooms must be vacated by 10:00 on day of departure and keys handed to staff at the Reception or put in basket provided at reception area. 

10. The Hirer will be liable for any damage to the room, furniture or equipment caused by themselves or their delegates or anyone for whom they are responsible.

GENERAL

11. St Joseph’s Prayer Centre cannot accept responsibility or liability (other than as a direct result of its own negligence) for any injury, personal loss or damage to personal property belonging to Hirers or their delegates/attendees, or for their motor vehicles and contents.

 

12. The management’s decision will be final over determining any questions arising in relation to the interpretation of these Terms and Conditions.

 

13. St Joseph’s Prayer Centre is a Non-Smoking site.

 

14. The general rule of St. Joseph’s Prayer Centre is quiet in communal areas and silence after 10.00pm.

 

16. If through circumstances beyond our immediate control it becomes necessary to cancel an event or limit                                

       availability, all payments made will be reimbursed within 14 days in full settlement of any claim.

 

17.  Please note that wheelchair access is limited to the Ground floor.

 

18.  It is regretted that pets are not allowed, with the exception of registered guide dogs.

 

19. All guests are required to observe the Health & Safety and fire regulations, and evacuation instructions.

 

The group organiser is expected to communicate the information on this form to their participants.



COVID-19

Prior to arrival, we ask guests only to travel to St. Joseph’s Prayer Centre if they are healthy and have not experienced any of the symptoms related to Covid-19.

 

In the event of government restrictions affecting a guest booking (on either the part of St. Joseph’s Prayer Centre or guest), we will endeavour to re-book affected guest/s to a later date (subject to availability), provide a credit note, or offer a full refund. Please be aware that cancellation terms and conditions may apply in full (as outlined above) where government restrictions are not in place and do not affect a guest booking.

In the event St. Joseph’s Prayer Centre is affected and required to lockdown then our usual cancellation terms apply as outlined above.

St Joseph’s Prayer Centre has measures in place designed to keep visitors and staff safe whilst on the premises. Visitors are invited to scan our NHS QR Code on entering the Centre, to take their temperature, to wear a mask when walking in corridors and communal areas, maintain a safe distance from other people and to regularly sanitise or wash their hands.